Information we collect
Vemshala collects personal data in the course of its e-commerce business operations. We also collect personal data on certain areas of the Site when you register to create a user/Customer profile, register for it’s newsletters and alerts, sign up for updates. The personal data collected varies and may include information that you provide, such as your name, mailing address, e-mail address, telephone number, and other basic information required to place an order. The Bank Account details are not maintained at our end. It is securely managed by our highly secured Payment Gateway partners (like Razorpay ™ / Paypal(tm) etc). Our website does not store nor ask for your Bank Account Details.
We may also automatically collect information about the devices you use to interact with our Sites. The information we automatically collect may include IP address, device identifier, web browser, and browsing information collected through cookies, web beacons, pixels, clear gifs, and other similar technologies (collectively “Cookies and Other Tracking Technologies”) on our Site. We may also automatically collect information about how you use the Site, such as what you have searched for and viewed on the Site. The information automatically collected may be associated with a unique identifier as well as with any other personal data you have provided.
Vemshala may also collect personal data about you from third parties, such as data brokers or aggregators, in the course of its business activities. This includes demographic, professional and other information that is publicly available online, including information you choose to make public through social media platforms and other public online forums. We may combine this data with existing information we have about you or use it independently, for the purposes of our benchmarking and data analytics activities (e.g., analysis of our Customer behaviour across different geographies, foot traffic in our website. We will always seek to confirm that the third party has provided transparent information about its use of this data, including its disclosure to third parties, in compliance with applicable law.
Use of information
Our Sites do not track you by collecting personal data about your online activities over time and across third party websites or online services. Accordingly, we do not alter our data collection and use practices in response to “do not track” signals transmitted from web browsers.
Use of information collected via mobile devices
In connection with our mobile applications, Vemshala may use third party service providers to analyse user activity to fix errors, monitor usage, and improve the performance of the mobile applications. For example, Vemshala receives reports on some of our mobile applications’ aggregate usage and browsing patterns, including information about the type of device used, articles accessed, and other events occurring within our apps. Vemshala also receives reports on certain errors occurring within mobile applications.
We do not share your viewing history or trends through our Sites, with other users or any external third parties (i.e., persons or entities that are not affiliates or third party service providers of Vemshala).
The legal basis by which we process your personal data
Our processing of your personal data for the purposes mentioned above is based:
- in part, on our legitimate interests in promoting and protecting Vemshala, building and maintaining relationships, and providing our e-commerce business;
- in part, on your consent, for example if you create a user profile, or register for our newsletters or alerts, or for business purposes that support web operations such as understanding and enhancing the quality of your experience on our web-sites;
- in part, to comply with the law, when certain information is necessary to satisfy our legal or regulatory obligations.
Disclosure of personal data: data recipients and international data transfers
Personal data collected in the course of Vemshala’s e-commerce business activities, as well as on the Site may be transferred from time to time to Vemshala’s personnel across our organization, as well as to our third party service providers located throughout the world, including in countries where the local law may grant you fewer rights than you have in your own country. Additionally, the Site may be viewed and hosted by Vemshala and our third party service providers anywhere in the world. Where required by law, we have put in place legal mechanisms designed to ensure adequate data protection of your personal data that is processed by Vemshala subsidiaries, affiliates and third party service providers, including the transfer of your personal data to countries other than the one in which you reside. By using any of the Site and providing information on any of them, you voluntarily consent to such trans-border transfer and hosting of such information.
We also may share your personal data with third party service providers who perform services and functions on our behalf to support our interactions with you, including, for example, processing promotional campaigns, administering surveys or contests, or communicating with you.
In addition, we may disclose information about you:
- If we are required to do so by law or legal process;
- To law enforcement authorities or other government officials;
- When we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity;
- If disclosure is necessary to protect the vital interests of a person;
- To protect our property, services and legal rights;
- To prevent fraud against Vemshala, our subsidiaries, affiliates and/or business partners;
- To support auditing, compliance, and corporate governance functions; or
- To comply with any and all applicable laws.
In addition, we may disclose or transfer your personal data in the event of a re-organization, merger, sale, joint venture, assignment, or other transfer or disposition of all or any portion of our business.
You should be aware that whenever you publicly disclose information online, that information could be collected and used by others. Vemshala is not responsible for any action or policies of any third parties who collect information that users publicly disclose in any such forums on the Site, if any.
Link to third party sites
The Site may allow you to sign into and associate your social network accounts including, but not limited to, Twitter, LinkedIn, Facebook, Instagram and YouTube, with Vemshala. The Site also may allow you to log in to a Vemshala’s account using certain social network account credentials.
If you would like to disconnect a social media account from us, refer to the settings of that social network account and its provider.
Vemshala has implemented generally accepted standards of technology and operational security to protect personal data from loss, misuse, alteration, or destruction. Only authorized Vemshala’s personnel and third party service providers are provided access to personal data, and these employees and service providers are required to treat this information as confidential. Despite these precautions however, Vemshala cannot guarantee that unauthorized persons will not obtain access to your personal data.
Vemshala retains personal data, as necessary, for the duration of the relevant business relationship.
Where granted by applicable law, you may have the right to request access to the personal data that we have collected about you for the purposes of reviewing, modifying, or requesting deletion of the data. You may also have the right to request a copy of the personal data that we have collected about you and to have any inaccuracies in that data corrected. In certain circumstances, you may also request that we cease processing your personal data.
If you would like to make a request to access, review, or correct the personal data we have collected about you, or to discuss how we process your personal data, please contact us at: firstname.lastname@example.org. To help protect your privacy and security, we will take reasonable steps to verify your identity, such as requiring a password and user ID, before granting access to your personal data. We will make reasonable attempts to promptly investigate, comply with, or otherwise respond to your requests as may be required by applicable law. Different laws may prevent us from providing access to your personal data or otherwise fully complying with your request depending upon the circumstances and the request, such as for example, where producing your information may reveal the identity of someone else. We reserve the right to charge an appropriate fee for complying with your request where allowed by applicable law, and/or deny your requests where they may be manifestly unfounded, and/or excessive, or otherwise objectionable or unwarranted under applicable law.
If you have registered for Vemshala’s newsletter or alerts, or you receive invitations to survey or launch updates from our side and you prefer not to receive future email communications from us, follow the instructions on the page of the Site where you have provided such information, subscribed or registered or write to email@example.com to unsubscribe from all Vemshala’s communications.