Get most of your queries answered here. If not, do not hesitate to contact us using the email link or using your mobile phone. We are just a call away.

Most commonly asked question :
Where are we based at ? : Gurugram (Gurgaon) Haryana, India. Please read "Our Story" or refer "Contact us" page to know more.

Sarees, Dupattas, Stoles

All about Sarees, Dupattas, Stoles, Fall Pico, Blouse Stitching etc

From where do we source our handcrafted / handloom products?

What is standard dimension (length / width) of Sarees sold on Vemshala?

What is standard dimension ( length & width ) of a Dupatta?

What is standard dimension (length and width) of Stoles ?

What do we mean under Saree purchasing "Options" ?

Do we remove Blouse Length while doing Saree Fall-Pico ?

Do we use Hand Hem / Machine Hem for attaching Saree Fall ?

How long we take to ship if Fall Pico is opted for ?

How long we take to ship if Blouse Stitch service is opted for ?

How much margins we keep for Blouse alterations stitched through us ?

Sustainability and Social Responsibility

Social Inclusion and our small contribution towards Sustainability

How do we promote Sustainability and contribute towards Social Responsibilities?

How do you help protect nature by using minimal or no plastic materials?

Do we keep Handloom / Khadi Products ?

Do we keep Silk mark fabric / Sarees ?

Shipping & Returns

What Shipping Methods Are Available?

Do we ship International?

Can I pay in foreign currency using foreign bank account and get delivery in India ?

How can I know the applicable Import duties for our listed items ?

Can you make a request to get the order cancelled ?

What if I may delivery address is found wrong and product is undelivered ?

I want to return my purchase! What do I do?

How can I get assistance if I need it?

Payments / Cash on Delivery

All on Payment Assurances, Trust and COD Orders.

What payment methods are accepted ?

Can I place orders using Credit cards ?

Can I purchase on EMI's?

Do you accept International credit cards ?

Do we take UPI payments from GPay / Paytm / BHIM / PhonePe, etc etc ?

Do we take direct Bank transfers using NEFT / RTGS for domestic orders ?

Do we take Bank Transfers for International orders ?

Do you charge Customs / VAT on International shipments ?

Do we provide Cash on Delivery options ?

For COD, why we ask for token advance before shipping ?

Blouse Stitching

Why are Blouse stitching charges different for some fabrics / Sarees ?

Do we use lining in Blouses ?

Is it possible to get the Blouses altered again through us?

Do we communicate or connect you to our Master tailor to accept any special requests of sizing?

Still have questions?

Contact us